PlanetDrugsDirect.com
has received the following 52,670 ratings and reviews from actual paying customers.
Customer Reviews
52,670
4.74 out of 5 stars
| 5 star |
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43653 |
| 4 star |
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6536 |
| 3 star |
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1087 |
| 2 star |
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543 |
| 1 star |
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645 |
Richard Levy - Dec 21st, 2025
Not happy with your latest supply chain.
Merchant Response
Thank you for your feedback. Unfortunately, we work the best we can to offer the lowest and most consistent pricing possible. Price increases by pharmaceutical companies affect us too. We will continue to work hard to find our customers the best savings on their medication needs!
Avice Stilley - Dec 21st, 2025
Courtesy and quick support by the employees are outstanding. Updates are provided and a pharmacist on hand to answer any questions.
Mike Hummel - Dec 17th, 2025
You guys are jokes because you knew that if a product was returned, you would have to charge the tariff twice and you never told me. Nor did you do anything to make sure that the packages aren’t returned to you. You screwed me out of $160 and I will never use your pharmacy again.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you. Update: Thank you for taking the time to share your feedback. Our Loyalty Team did speak with you and made every effort to assist respectfully and professionally. Unfortunately, due to repeated inappropriate language during the conversation, we were unable to continue providing assistance at that time. We remain committed to respectful communication and are happy to help if future interactions remain courteous.
Elaine - Dec 17th, 2025
Chat agents are always helpful and prompt. I have been buying medications through Plant Drugs Direct for many years, never had any issues. Thank you all.
Rafael - Dec 17th, 2025
Maxine G Gordon - Dec 17th, 2025
I have been using your pharmacy for a few years now and always feel confident with the people I have to speak with.
Michael Pope - Dec 17th, 2025
Until recently alll my orders were delivered in a timely fashion. My last order was returned to Planet Drugs and the replacement order was shipped Nov 4 and still has not arrived yet. And an additional cost of $70 to cover tariff charges has been applied. I hope shipping issues get resolved because I really like doing business with Planet Drugs. Sincerely, Mike Pope
Merchant Response
We appreciate your patience! Feel free to use the chat service both on the main website and here! Speak to you soon!
Teresa Denton - Dec 17th, 2025
I haven't received it yet. It's sitting in Chicago since Dec 3. I've paid tarrif cost twice. I'm not happy about that. Ordered on October 5. It was sent back to you. November 12 that's where I paid tarrif again and you sent it again and now sitting. Probably lost by now. ???? Just want my pills.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you. Update: We appreciate your patience and for speaking with our loyalty team to have this resolved for you! We look forward in continuing to provide you with great service and savings!
Hilda coss - Dec 17th, 2025
I had no doubt that it would be delivered on time … even with the extra delay with the strike… What can I say … I received it in 10 days…
Lewis - Dec 16th, 2025
I have used Planet Drugs Direct several times to fill prescriptions and have always been satisfied with their courtesy service and quick expedition of my orders.