PlanetDrugsDirect.com
has received the following 52,670 ratings and reviews from actual paying customers.
Customer Reviews
52,670
4.74 out of 5 stars
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43653 |
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6536 |
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1087 |
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543 |
| 1 star |
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645 |
Lauren - Jan 11th, 2026
Very reliable company
Jim Bangert - Jan 10th, 2026
I have not received my prescription yet!! Not happy!
Merchant Response
We appreciate your patience and for speaking with our loyalty team to have this resolved for you! We look forward in continuing to provide you with great service and savings!
Ruth - Jan 10th, 2026
Belinda Brown - Jan 10th, 2026
I love Planet Drug! I have been using them for several years now . I have one prescription in the US that would cost me $900 for theee months worth. I can get it at planet Drug for less than a third of that . Then the generic for the drug came out in Canada and I get it for under $200 now for 3 months. Always so pleasant and polite in the phone.
Merchant Response
Thank you for taking the time to share your feedback with us. Your kind words mean a lot to us, and we're committed to continuing to provide you with great savings on our products. We look forward to serving you again soon!
Mary Fitzgerald - Jan 9th, 2026
Waiting now for several months for back ordered medication. Not happy. Would not recommend. No reply from planet drug. No idea when med available.
Merchant Response
Thank you for taking the time to leave a review! We do send email notifications and make calls when a product becomes available, and we’ll continue to monitor the status of this supply. Take care!
Victoria Mack - Jan 9th, 2026
Still have not received inhaler. You processed my payment on Nov. 18th 2025
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you. Update: We appreciate your patience and for speaking with our loyalty team to have this resolved for you! We look forward in continuing to provide you with great service and savings!
Peter Heil - Jan 9th, 2026
Michael Sylvain - Jan 8th, 2026
I’ve been ordering a specific perception for quite some time. However, my recent order for Brimonidine tartrate increased from $65 to $180 for a 3 month supply (almost 300%), which I find concerning. Previous scripts were manufactured in India while this more expensive manufactured in the UK. Looks like I may need to investigate other sources.
Merchant Response
With U.S. import changes started on August 29, 2025 (removing the exemption for goods under $800), some orders may see higher costs, longer shipping times, or limited availability. Because of this and higher volumes, price match is temporarily paused, but we’ll keep working to bring you the best prices we can.
anubha sen - Jan 8th, 2026
service is good
Jeaninne Jones - Jan 8th, 2026
Lovely staff who were kind, patient, knowledgeable and thorough. They explained everything for me and answered all my questions.