has received the following 53,014 ratings and reviews from actual paying customers.
53,014
4.74 out of 5 stars
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Sylvia Leake - Apr 22nd, 2020
I have been disappointed in December and now with the order that is also delayed.The order in December was held in customs and never received. A new order had to be processed that I received six week late. The same thing seems to be happening with my present order. I have no information concerning it since April 8th.
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
Carol Corbin - Apr 22nd, 2020
Always excellent service.
Andrew Peter Saridakis - Apr 22nd, 2020
You are awesome, keep up the great customer service!
dga&cka - Apr 22nd, 2020
we love doing business with planet drugs and have trusted them for fair prices for several years. Without the option of shopping with them we would be doing without some of our more expensive prescriptions. Their ordering system is easy and fast and communication on order status is great. We would highly recommend planet drugs to anyone.
carl ingrao - Apr 21st, 2020
Gerry E. - Apr 21st, 2020
Very happy in these trying times, that I can count on PlanetDrugsDirect for great service at a great price. Thank you
Beng Ocampo - Apr 21st, 2020
My order of Febuxostat was shipped March 19 as per PDD’s email & was given a DHL tracking no. up to Germany. I tracked & it was in a facility in Germany as of March 30. Today, April 21, still I haven’t received my medicines! There was no advise from PDD after Germany. I followed up with USPS here in USA but there’s no advice on my package yet!!! I’m so frustrated with PDD’s service right now!!!
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
Regis - Apr 21st, 2020
EXCELLENT, service is great , people are polite, price is great! Thank you
Sarah - Apr 21st, 2020
Received my recent order shortly after following up because delivery time was longer than anticipated (during pandemic). Alexa was very comforting and looked up my order. She was able to tell me that the order should arrive soon and that it was in the US. I received it within the week and I am very pleased that it all worked out during this time of uncertainty. Have never had an issue that wasn't handled professionally and in a timely manner.
Patricia - Apr 21st, 2020
Great way to get prescriptions?