PlanetDrugsDirect.com
has received the following 53,014 ratings and reviews from actual paying customers.
Customer Reviews
53,014
4.74 out of 5 stars
| 5 star |
|
43950 |
| 4 star |
|
6559 |
| 3 star |
|
1094 |
| 2 star |
|
548 |
| 1 star |
|
657 |
Jack Richard - Jun 9th, 2020
Planet Drugs has been very effective in reducing the price of some of my medications, the ones that are proprietary in the US generally. I have to plan ahead, as sometimes it may be a matter of days or weeks to get an Rx delivered, but the quality of the medications has always been very good. Since they accept electronic bank payments, that has shortened the delivery delay considerably. Thank you.
Karin von Krusenstierna - Jun 9th, 2020
Fast and easy way ordering your medicine..normally fast delivery..have been a customer for 6 years
julius rensch - Jun 9th, 2020
loving Planet Drugs, I do....
Bruno - Jun 9th, 2020
Good pricing and quick delivery.
Alan Immerman - Jun 9th, 2020
I love working with Planet Drugs. This company is highly professional, efficient, price effective, and overall just great to deal with. I anticipate buying my medications from Planet Drugs for many years to come.
charlotte abert - Jun 8th, 2020
no complaints only good to relate.
Barb - Jun 8th, 2020
Jing B was my on-line help today. She was cordial and helpful and understood my questions. And resolved my question.
Merchant Response
Thank you for the kind words! We will ensure your compliment is passed on to Jing!
Susan Firmin - Jun 8th, 2020
I very much appreciate price I'm paying for brand Celebrex as I cannot afford it otherwise. Only reason for not giving 5 stars is shipping. I run out of my prescription before next one arrives. I have even ordered extra early to compensate. I am sure when the dust settles from the pandemic things will hopefully improve on shipping.
David Simmons - Jun 8th, 2020
I placed my order on April 8, 2020. It's now June 8 (eight weeks later), and no drugs. I was told on the Chat line that the "up to eight weeks" doesn't begin until the order ships, meaning that in my case I must wait until June 16 before having the option to either reorder or seek a refund. Planet Drugs Direct should point out that the delivery clock starts with the shipment date and not the date of the order. And, further, they should emphasize that they have no control over, and can provide no information about an order once placed and the money collected. I understand that these are unsettled, COVID-19 times, but eight weeks with no drugs and no way to find out if or when they will arrive is ridiculous. I'm now hoping it won't take eight weeks-plus to process a refund. I see that nearly all your reviews are quite positive but in the end that's little consolation to those of us who are left in the lurch. This is my first online prescription venture and it is my last.
Merchant Response
Thank-you for taking the time to leave us a review! Please note that you're order was shipped out April 20th, and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Gerri M Kidd - Jun 8th, 2020
I love your company. Everyone is so helpful. Great service