PlanetDrugsDirect.com
has received the following 53,014 ratings and reviews from actual paying customers.
Customer Reviews
53,014
4.74 out of 5 stars
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Leon Broussard - Jun 16th, 2020
The more recent refill I received from the UK is an inferior drug and ineffective . In the past three years Planet Drugs Has shipped only quality drugs to me and I was very satisfied. However , I am very disappointed with the most recent drug refill. Regards, Leon Broussard (customer for over 3 years)
Merchant Response
If you have any concerns regarding your medication, we can have a pharmacist contact you right away. Please expect a follow-up call shortly.
Jean Mynett - Jun 16th, 2020
Been trying to call you. My medicine is still as of May 29 Still in Frankfurt Germany. Been tracking since May. Need your help
Merchant Response
Thank you for taking the time to leave us a review! Please note that your order was shipped out April 30th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Evie’ moberg - Jun 16th, 2020
Shipment delays
Any Frerichs Harrub - Jun 16th, 2020
This companies customer service is 5 stars I would give them 10 if I could! They are always very friendly & always go out of their way to make sure my step dad is taken care of communication is stellar would highly recommend to anyone Sincerely, Amy Frerichs Harrub
Robert Smith - Jun 16th, 2020
Pricing is good. However, delivery is terrible! My last prescription was shipped by DHL from Saudi Arabia to Singapore where it sat for a week or more. It was then sent to Germany where it sat for over 10 days. It then shipped from Germany to JFK USA where it sat for another week or more. Tracking indicated it was still in DHL hands when it showed up by USPS some 2 months after order placement!
Ron - Jun 16th, 2020
Good prices quick delivery
Wes - Jun 16th, 2020
Delivery is slower than usual this time, but that's understandable due to the covid situation. Prices are fair and customer service is always friendly and knowledgeable.
Steve Crow - Jun 15th, 2020
Have not received my prescription yet,they were ordered in March my account was debited for the payment on April the 20th and I still have not seen my medication.I have ordered previously and your service has been awesome but this is so disappointing.I truly need this to keep breathing.Today is the 15th of June.
Merchant Response
Thank you for taking the time to leave us a review! Please note that your order was shipped out April 29th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Joseph Anomalay - Jun 15th, 2020
I have been using planet drugs direct for years. They have always been helpful and have great rates.
Addy Whitehouse - Jun 15th, 2020
I ordered medication on 4/29. Today is 6/15 and still no medication. The tracker says it is in Germany and has been stuck there for 2 weeks.
Merchant Response
Thank you for taking the time to leave us a review! Please note that your order was shipped out April 29th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.