has received the following 53,014 ratings and reviews from actual paying customers.
53,014
4.74 out of 5 stars
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Judith Barnes - Jun 17th, 2020
I have only received my Risdronate, I still have not received the rest of my order. Please let e know when I can expect it as I am getting low and I have waited a long time.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Beverley Robbins - Jun 17th, 2020
The staff is well trained, helpful and concerned. They are very good about explaining the complexities of ordering from another country, altho the pharmacy they use is in the US. I have been a client for at least 15 years. Their prices are usually well under what we have to pay in the States, even with a drug plan. The caveat is that the customer must allow plenty of time for the drugs to arrive.
Alexandra Millerbernd - Jun 17th, 2020
I find PlanetDrugsDirect to have very good efficient service.
Leslie Bloomfield - Jun 17th, 2020
Ordered 4/21, shipped 5/3, still do not have prescription.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
heyward bouknight - Jun 17th, 2020
Still waiting on my order. I am out of the medication. Will someone please check on my order. It was ordered in April.
Merchant Response
Thank you for taking the time to leave a review! Please note that your order was shipped out April 30th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Jean S Kesner - Jun 17th, 2020
They Always fill my order and deliver as soon as possible.
Debbie Feinberg - Jun 17th, 2020
Excellent service. The last order has taken considerably longer to receive. I ordered it on April 15th and still have not received it. Hopefully my order will arrive soon
Merchant Response
Thank you for taking the time to leave a review! Please note that your order was shipped out April 30th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Michael Gandin - Jun 17th, 2020
My order was acknowledged on April 23rd and I have not received my drugs.. Where is it..
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Cynthia Schwab - Jun 17th, 2020
Still waiting on my April 27th order.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Jane A Gottlieb - Jun 16th, 2020
Service is excellent. Contact prior to renewal is helpful.