PlanetDrugsDirect.com
has received the following 53,014 ratings and reviews from actual paying customers.
Customer Reviews
53,014
4.74 out of 5 stars
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657 |
Ronald Sandidge - Jun 16th, 2020
Put in an order Mar 18 with no second thoughts because I have had very good service from PDD. They quickly took my $330. My drugs did not leave Singapore until May 2nd. Finally arrived at JFK May 27th. Last I heard PDD told me they do not track the shipment once it gets to the states. It is NOW June 16th. SSSOOOO, with no whatever idea when my $330 order will get here even with it being in the states since May 27 somebody is using my free $330 loan. Was told the plant was down at first, then why am I paying for drugs I have NO idea when they will even be made? If If IF I ever get my drugs rest assured I will be checking into another merchant to secure my prescriptions.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Raymond Farley - Jun 16th, 2020
Craig Williams - Jun 16th, 2020
Mitchell Fillman - Jun 16th, 2020
I was supposed to get a phone call from Planet Drugs when my refills were to be done on my Venlafaxine 150 and 75mg. I have not received a call and I am going to run out of my pills tomorrow!!!! I do not appreciate a company telling that they will do something and not follow through with it. Also I could only get a 30 day refill on these and not 90 days, this is unacceptable. I have been with Planet Drugs for a long time and have never had any issues at all until now.
Merchant Response
Thank-you for leaving us a review. We apologize for the inconvenience this has caused. Unfortunately, this was not a decision which we were in control of. Our partner pharmacy in Canada had 30-day supply restricted imposed on them by regulatory bodies in their respective jurisdiction. This restriction was intended to be temporary due to COVID-19 which ensured access to medication for everyone during a global pandemic. We can confirm we are now able to source and supply your regular 90-day supply out of Canada.
Jeff Stalnaker - Jun 16th, 2020
Transaction was positive. Was a slight delay in receipt of order.
Steve Granger - Jun 16th, 2020
I have found PlanetDrugsDirect.com very pleasant, professional and efficient. The pricing for my prescription is less than 1/3 of the US price. The only negative I could say is the shipping time. Order Early! It can take up to 4 weeks from order to receipt. I highly recommend.
Sue J - Jun 16th, 2020
Planet Drugs Direct has excellent customer service. It takes a while to get product (partly because of the Wuhan virus and partly because of international shipping - mine came from New Zealand), but once I got it, it is a breeze to refill the prescription so I have never run out. Best of all, I save a ton of money. I end up paying about 25% of what I would if I had filled my prescription in the United States. Again, they have excellent customer service!!!
Jeffrey Watkiss - Jun 16th, 2020
Prices are excellent and service prompt. I couldn't be more satisfied.
Carol Nowland - Jun 16th, 2020
I have been happy with planet drugs until this covid-19 hit. I was unable to get my 90 day supply of synthroid. They would only ship a 30 day supply and charged me as much as a 90 day supply plus a 5.00 covid shipping charge. Then I needed my prescription and my script after my 30 pills were done & wanted the rest of the prescription (60 pills) and they gave me a hard time about filling it, saying I had to get a new script. I wanted them to fill the 60 day and give me a break on it. I should not have had to pay 58 dollars for a 31.99 script. I was not and am not happy about this. I do have another script I needs to be email in. I have been doing price checking on it, to see if I can get it cheaper somewhere else. This covid-19 shipping charges of 5.00 dollars is outrageous! Talk about price gouging... I do hope you rectify these charges and go back to being user friendly!
Merchant Response
Thank-you for leaving us a review. We apologize for the inconvenience this has caused. Unfortunately, this was not a decision which we were in control of. Our partner pharmacy in Canada had 30-day supply restricted imposed on them by regulatory bodies in their respective jurisdiction. This restriction was intended to be temporary due to COVID-19 which ensured access to medication for everyone during a global pandemic. We can confirm we are now able to source and supply your regular 90-day supply out of Canada.
Deborah A Smith - Jun 16th, 2020
great service and great people!