PlanetDrugsDirect.com
has received the following 53,014 ratings and reviews from actual paying customers.
Customer Reviews
53,014
4.74 out of 5 stars
| 5 star |
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43950 |
| 4 star |
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6559 |
| 3 star |
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1094 |
| 2 star |
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548 |
| 1 star |
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657 |
Melody Vantucci - Jun 17th, 2020
Very happy with them - have NOT been let down yet! Thank you!
Glen Foreman - Jun 17th, 2020
I love the prompt attention and service I get from Planet Drugs Direct. You would also!
Joanne Parsels - Jun 17th, 2020
Great customer service.
Sandra Hahn - Jun 17th, 2020
Love your service. Easy to order and quick shipping1
Raymond Haight - Jun 17th, 2020
Renelle S. did a great job for me! Appreciate the service very much.
Merchant Response
Thank you for the kind words! We will ensure your compliment is passed on to Renelle!
John Crumbley - Jun 17th, 2020
Usually things go very smoothly. But, this time is different. My order shipped April 28 but still hasn't arrived. MY PILLS RUN OUT TOMORROW. I hope this has a happy ending. We'll see.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Lisa Hamner - Jun 17th, 2020
This is an amended review. I just received my medication, only an hour after my previous review which stated I had not. My sincere apologies for the #2. That was only because I had not received it after waiting for what had seemed to be a long time. I still give a 4 on customer service and ease of ordering! I will continue to be ordering from you. I recommend you to others as well. Thank you
Richard Morris - Jun 17th, 2020
Still waiting for my last order. Probably will stop ordering because of overseas suppliers.
Merchant Response
Thank you for taking the time to leave a review! Please note that your order was shipped out April 30th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Lisa Hamner - Jun 17th, 2020
I ordered on April 8, 2020 and as of today June 17, 2020, I have not received my prescription. I figured because of Covid it would take a little longer, just not this long. The last time I ordered the same prescription it only took about 3 weeks. It’s a medication for my lungs. I’ve really been putting off ordering it a a local pharmacy because it’s over $300 for one month. I guess there is no way to track it. The 2 stars are for the length of time in receiving it, and the lack of updates once it finally hit the US. I still give 4 stars for customer service and the ease of ordering/paying. Thank you. Oh...could you find my order please?
Merchant Response
Thank you for taking the time to leave a review! Please note that your order was shipped out April 30th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Virginia Burkley - Jun 17th, 2020
Still waiting for my last order...delayed due to Covid 19. Normally, 5 stars, but not this time. They said it would be delayed. Why this rating request was sent this month, I have no clue.
Merchant Response
Thank you for taking the time to leave a review! Please note that your order was shipped out April 30th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.