has received the following 53,014 ratings and reviews from actual paying customers.
53,014
4.74 out of 5 stars
| 5 star |
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43950 |
| 4 star |
|
6559 |
| 3 star |
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1094 |
| 2 star |
|
548 |
| 1 star |
|
657 |
E Spencer - Aug 7th, 2020
Been using services of Planet Drugs for couple of years. Every order was completed satisfactory.
Joseph Lohndorf - Aug 7th, 2020
Great service. Customer service has been professional and pleasant to work with.
Rich Aprile - Aug 7th, 2020
Why the additional charge of $5 for Covid-19? What additional costs are you incurring?
Merchant Response
Thank you for taking the time to leave us a review. Please note that the shipping surcharge is a temporary measure due to increased shipping costs. This is caused by a reduction in overall commercial air traffic.
Mark Geller - Aug 7th, 2020
Fine company, great communication, terrific value.
Micki - Aug 7th, 2020
Thankfully a galpal pointed me toward PlanetDrugs! While it's a bit cludgy to order from Canada to the US during the CoVid-19, they have kept communication open, current and given heads up on the status of any of my Rx orders. Cost, communication and follow-through on delivery are at the top of my list and they have met all my expectations.
Debbie Feinberg - Aug 6th, 2020
Great service
Lawrence Boel - Aug 6th, 2020
My order generally arrives in a the usual time estimated. This time however it took a very long time. Even longer than your estimated time given at time of ordering. In the meantime I ran out and had to apply locally which took much time and the cost was very expensive. I understand you had little control of the shipping but still it made it very difficult overcoming the extensive effort to come up with a solution.
Barry Hanish - Aug 6th, 2020
Why a surcharge on shipping? Taking advantage of COVID, to jack up prices? If you want to increase your profit, increase your prices 3-4% I lowered your star rating to 4 from 5.
Dam Nguyen - Aug 6th, 2020
Delivery took so long ! some prescription took over 6 weeks . Anything else were good
Violet Kelly - Aug 6th, 2020
I am so glad I found Planet Drugs several years ago--they have been a blessing for me.