DrugMartDirect.com
has received the following 22,713 ratings and reviews from actual paying customers.
Customer Reviews
22,713
4.81 out of 5 stars
| 5 star |
|
20066 |
| 4 star |
|
1811 |
| 3 star |
|
345 |
| 2 star |
|
160 |
| 1 star |
|
313 |
Sandra Taylor - Jun 16th, 2020
I realize there is a delay with the pandemic but the time frame to receive medications is ridiculous.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Mary Ann - Jun 16th, 2020
My first order arrived much sooner than expected - a pleasant surprise. I’m not fond of the amount of their follow-up messaging, it’s annoying. However, the annoyance is a small price to pay for access to my prescriptions. Thank you DrugMartDirect.
valery kagansky - Jun 16th, 2020
I don't receive medicine.
Merchant Response
Thank you for taking the time to leave us a review! Please note that your order was shipped out May 1st and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Falcon Ward - Jun 16th, 2020
I was looking at recent reviews and it's obvious that customers aren't reading your notice about delays due to COVID-19, the pharmacy just started displaying it before completing each order, or customers are ignoring what it says and complaining about long shipping times anyway. Maybe your notice is very recent but it clearly states shipping times are averaging 8 weeks or something like that. I am grateful to receive these Rx's at all. Supplies here in the States are limited so some drugs aren't even available here right now. I've always received excellent service from Drug Mart Direct and although shipping times tend to be long; considering where they're shipped from and being informed of it at checkout, I accept that and order ahead so I don't run out while waiting. People - please be patient; this pandemic requires a lot of sacrifices and this is one of them. Just be grateful that you can still receive the drugs you need at all - and for a great price!
Bruce - Jun 16th, 2020
Have ordered before, rather quick overseas delivery. This order..? Gonna be slow with Covid.
Reed Y - Jun 15th, 2020
ordered April 20.....Didn't depart country of origin until May 20! This does NOT HAVE ANYTHING TO DO WITH COVID-19!!! Is still in Frankfurt, Germany as of June 2!!! VERY UNHAPPY!
Merchant Response
Thank you for taking the time to leave us a review! Please note that your order was shipped out April 29th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Bill Artman - Jun 15th, 2020
I placed an order on March 24, it is now June 15 and I still have not received my Rx.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Alex Harrison - Jun 15th, 2020
I ordered in April. It is now June 15th and I still haven't gotten the order. Enough said
Merchant Response
Thank you for taking the time to leave us a review! Please note that your order was shipped out April 29th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Curtis Ruud - Jun 15th, 2020
Lonnnnnnnnng time for ex to arrive.
Lance - Jun 15th, 2020
DrugMartDirect has always been reliable, timely and affordable. I have been using them for nearly two years and will continue because they provide excellent service and products at amazing prices.