has received the following 20,289 ratings and reviews from actual paying customers.
20,289
4.8 out of 5 stars
| 5 star |
|
17,934 |
| 4 star |
|
1,629 |
| 3 star |
|
293 |
| 2 star |
|
145 |
| 1 star |
|
270 |
Grant Lyons - Nov 6th, 2025
Karl was very efficient. This was my first time chatting. I am Italy so no phone service.
Karen Klugman - Nov 5th, 2025
I have had great service over the years --- easy ordering, easy payment, and fairly quick delivery. The reason for only four stars is that it is unclear on the website how to check if a prescription is already on file. I chatted with the online customer service rep, who was able to answer quickly --- thank you, Renelle! Under "My Account," go to "Refill my Prescriptions". If your drug is in the active list, it means there is a valid prescription on file.
Bill woltemate - Nov 4th, 2025
Great service. Friendly and helpful. Really make the process easy
Londa Adams - Nov 4th, 2025
helen perrera - Nov 4th, 2025
Renelle was very helpful and knowledgeable concerning my questions
Sharon S - Nov 3rd, 2025
Excellent service and prices!
Margaret Prickett - Nov 3rd, 2025
Thank you for being there for me. Your service has been wonderful.
Guadalupe Grier - Nov 1st, 2025
I was attempting to refill my prescription and Marilyn S. appeared in the chat box. She answered all my questions and placed the order for me, explaining all the charges. as well as checking my information. The order process was smooth and quick thanks to Marilyn S.' knowledge and professionalism. Thank you Drug Mart Direct for having such amazing representatives.
Judith K Mayer - Nov 1st, 2025
The entire CS team is the best there is whenever I have a question or a problem.
Iris Marshall - Oct 31st, 2025
Karl was very helpful and patient and I am very happy I can still use Drug Mart. Thank you for your service.