PlanetDrugsDirect.com
has received the following 52,934 ratings and reviews from actual paying customers.
Customer Reviews
52,934
4.73 out of 5 stars
| 5 star |
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43879 |
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6554 |
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1092 |
| 2 star |
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548 |
| 1 star |
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655 |
Eric Davis - Feb 14th, 2022
The only reason that I am leaving a one-star review is because the site wouldn’t let me leave a zero-star alert. I have now placed an order for the same medication TWICE, the first on December 21st and the second about two weeks ago. According to your site, once the item (a daily steroidal inhaler) reaches the US, tracking would not be possible. The first order reached the US on January 2nd and hasn’t been heard from since. When told this, the company said it would send a second order out. I reluctantly agreed and asked about expedited shipping because of the disappearance of the first order — they said no. I got notification that it had been shipped about a week after it had been placed, then nothing. In the meantime, the medication has run out, and I am without a daily medication that is necessary to control my cat’s asthma. The medication is very expensive here in the US, and I’ve already paid PlanetDrugsDirect TWICE and have yet to receive ANYTHING… Now, I don’t know what to do…
Merchant Response
Thank you for taking the time to leave us a review, we do apologize for the delay in receiving your order. Please note that you'll only be charged for the reshipment order if you receive your first order.
Barbara Bayles - Feb 14th, 2022
Customer service is always helpful and caring and I appreciate the money we save through Planet Drugs Direct.
Rebecca - Feb 12th, 2022
Excellent customer service and price. They replaced an item at no charge when it got lost in the mail through no fault of their own and were very pleasant about it. Thanks for all you do!
Carolyn Emerson - Feb 12th, 2022
Employees have always been very friendly and helpful. I like that they call me when it is about time to renew my refills.
Sandra Bolduc - Feb 12th, 2022
Always helpful and friendly. Thank-you!
Jocelyn kruskal - Feb 12th, 2022
Reliable and helpful.
William H Cherry, MD - Feb 11th, 2022
Great staff, great service, great products at much reduced cost to me compared to my US insurance coverage.
Ronald - Feb 11th, 2022
Easy to order, help ordering is efficient and respectful, price is right, I am a very satisfied customer.
Jerry - Feb 11th, 2022
Planet drugs direct has a fine staff and every single person I’ve ever dealt with was extremely helpful and took the time to talk with me about everything; plus explained the current drugs I’m taking, thanks always, great place to use!!:))
Dennis J Puzak - Feb 11th, 2022
Planet Drugs Direct Is a wonderful pharmacy that helped me answer any questions and the delivery was fast