PlanetDrugsDirect.com
has received the following 53,048 ratings and reviews from actual paying customers.
Customer Reviews
53,048
4.74 out of 5 stars
| 5 star |
|
43981 |
| 4 star |
|
6561 |
| 3 star |
|
1095 |
| 2 star |
|
548 |
| 1 star |
|
657 |
Blanca Velez - Feb 4th, 2020
Totally dissatisfied with your with your lack of flexibility when refilling a prescription that I have been ordering form you for the last 3 years. You get hang up with doctor's not writing the prescription to suit dispensing criteria even thought have prior there is prior prescriptions for the same product on file.
Merchant Response
Thank you for taking the time to leave a review, please note that we do need to dispense the medication exactly as the prescription is written.
Audrey M. Krause - Feb 4th, 2020
As usual, Planet Drugs Direct and all of their representatives are accurate and outstanding. Wonderful to do business with.
Sandra Bernstein - Feb 4th, 2020
Although the fulfillment time took much longer than anticipated and I ran out of my prescription, the follow up was excellent.
Joseph Shreiber - Feb 4th, 2020
Ronelle was prompt, answered all questions and took care to get my order placed.
Blake Nonweiler - Feb 4th, 2020
Sue Morris - Feb 4th, 2020
Fast , efficient, big savings on scripts.
Patsy Christianson - Feb 4th, 2020
Renelle S took care of all my problems and was very helpful with everything. She explained so I could understand her answers and I am very pleased with her performance.
Merchant Response
Thank you for the kind words! We will ensure your compliment is passed on to Renelle!
Dennis - Feb 4th, 2020
They just had a security breach in which our personal information, including payment information,was stolen. Good service and reasonable prices are way overshadowed by possibly having our accounts drained.
Merchant Response
Thank-you for taking the time to write a review. As of this response, this situation remains an open investigation. There is no evidence to suggest wrong-doing and we have provided a complimentary credit monitoring service to all affected customers. We continue to monitor the situation and remain vigilant. A complete report will be made shared with affected customers once available.
Robert Salinger - Feb 4th, 2020
I ordered my drugs in November. Still nothing
Merchant Response
We apologize for the delay in receiving your order, please note that your reshipment order was sent out January 23rd and don't hesitate to contact us if you would like the tracking information.
Donald Weldon - Feb 4th, 2020
I have been satisfied with the prescription drugs and prices that I order from your company. I am extremely upset that your company's security has failed to monitor a secure site. The last time I called the rep that I spoke with she didn't follow through as I requested. I haven't decided at this point whether or not to order anymore products from your company. I don't think you guys realize the precarious position you have put all your customers in with your site being hacked. I would think that a company as large as you are would have had safeguards in place for this not to happen. As they say time will tell. At this point I am faced with the option of closing my bank account along with starting a new one to take care of bills and deposits which will be an expensive, painful task along with litigation procedure against your company. The few dollars I saved on prescriptions doesn't seem worth it now.
Merchant Response
Thank-you for taking the time to write a review. As of this response, this situation remains an open investigation. There is no evidence to suggest wrong-doing and we have provided a complimentary credit monitoring service to all affected customers. We continue to monitor the situation and remain vigilant. A complete report will be made shared with affected customers once available.