PlanetDrugsDirect.com

has received the following 53,043 ratings and reviews from actual paying customers.

Customer Reviews

53,043

4.74 out of 5 stars

5 star
43976
4 star
6561
3 star
1095
2 star
548
1 star
657

DBKY - Feb 19th, 2020

Overall, my experience with PlanetDrugsDirect was very good. The price was great. Ordering online was easy and the communication was prompt. The only negative is the amount of time it took to actually get the order--slightly more than a month. They were upfront about the estimated time to receive the order, so I wasn't taken by surprise, but not everyone will have enough medication on hand to hold them over that long. If you are used to getting your prescriptions from the local pharmacy, it's an adjustment at first.


Kent Wilson - Feb 19th, 2020

Always good customer service. They took care of a situation for me . I appreciate.


Elizabeth Mistretta - Feb 19th, 2020

Easy to order and ships quickly


Jim Henry - Feb 19th, 2020

I've ordered from PlantDrugsDirect.com many times and been happy Unfortunately, the last two times I ordered, my credit cards (two - one for each order) showed up on foreign web sites shortly after. I called support. The first time I was told that it couldn't be you. Then I got a letter saying that you had a security problem. I felt sure that it must have been handled, so I ordered again. That was the second time that you compromised my credit card. I'm very glad I didn't give you my checking account information. I asked for feedback from your management about it before I will order again. I have not been contacted. So, now I need a new Canadian pharmacy. Can you recommend one that will properly protect my financial information?

Merchant Response

Thank-you for taking the time to write a review. As of this response, this situation remains an open investigation. There is no evidence to suggest wrong-doing and we have provided a complimentary credit monitoring service to all affected customers. We continue to monitor the situation and remain vigilant. A complete report will be made shared with affected customers once available.


Peggy Standifer - Feb 19th, 2020

Have not received my order yet. I ordered on 1-16-20. Check back after I receive my order. Thanks

Merchant Response

Thank you for taking the time to leave us a review! Shipping should only take 2-4 weeks (or, 4-6 weeks during the holiday season). If your order has exceeded this time frame please give us a call so we may work out a solution for you.


Robert massoudi - Feb 19th, 2020

I have not yet received my medicine.

Merchant Response

Thank you for taking the time to leave us a review! Shipping should only take 2-4 weeks (or, 4-6 weeks during the holiday season). If your order has exceeded this time frame please give us a call so we may work out a solution for you.


leszek,wojt - Feb 19th, 2020


Amy Sweetland - Feb 19th, 2020

Chat is very easy to use and the representative was prompt and helpful.


Debra - Feb 19th, 2020

Customer service is great. They are very thorough before they send our my medicine. I would highly recommend them.


Larry Smith - Feb 19th, 2020

Have not yet received my last order

Merchant Response

Thank you for taking the time to leave us a review! Shipping should only take 2-4 weeks (or, 4-6 weeks during the holiday season). If your order has exceeded this time frame please give us a call so we may work out a solution for you.

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