has received the following 53,014 ratings and reviews from actual paying customers.
53,014
4.74 out of 5 stars
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Susan Roller - Jun 5th, 2020
PlanetDrugsDirect is by far the most efficient pharmacy I have ever used for prescriptions. They strive to send you the best product that's available and the staff is wonderful. They keep you informed as to how much your meds will cost at the time of ordering and send updates on any changes in cost or delays in shipping. I can't thank them enough for the superb sevice that they have given me. HIGHLY recommended !
Bob perlson - Jun 5th, 2020
The ultimate no-hassle pharmacy. Great communication, when there was a problem with the prescription, they—with permission—did all the legwork to fix it with my doctor. They got me a medication that was unavailable in the US due to supply chain issues. I’m very satisfied
John Hoos - Jun 5th, 2020
Reliable and reasonable,good products and get meds in short time
Elizabeth Wilson - Jun 5th, 2020
Difficult to track shipments....also takes much too long to receive prescriptions
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Pam Knight - Jun 5th, 2020
I still have not received 2 of the prescriptions I ordered. I think I will have to order here at my home pharmacy so I can use it. I’m very disappointed.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Karen Gister - Jun 5th, 2020
Very satisfied with customer service and fast delivery.
Jimberlyn Lewis - Jun 5th, 2020
The people I have talked to have been great. I am still waiting on my prescription, I realize that because of the pandemic there has been problems but I ordered it on April 2 and it was shipped April 20 but I still have not received it. I need my medicine
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
SHAWN SADLER - Jun 4th, 2020
So easy to deal with Planet Drugs and affordable and quick delivery.
frank cox - Jun 4th, 2020
Always a good experience!
Tim & Sue Mowbray - Jun 4th, 2020
Excellent service, knowledgeable, polite and efficient staff who make the process very easy. Prompt and good turnaround time!