PlanetDrugsDirect.com
has received the following 53,014 ratings and reviews from actual paying customers.
Customer Reviews
53,014
4.74 out of 5 stars
| 5 star |
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43950 |
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6559 |
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1094 |
| 2 star |
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548 |
| 1 star |
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657 |
Charles Chadri - Jun 15th, 2020
It took too long to get my medication.
Heather - Jun 14th, 2020
Great customer service, prices and selection
Cleone Beall - Jun 14th, 2020
I don't have my subscription yet. Ordered in April 24, 2020. I have no way of tracking it.
Merchant Response
Hi Cleone, Thank you for taking the time to leave us a review! Please note that your order was shipped out on April 24th and we're currently quoting up to 8 weeks for delivery on orders. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
John Dunworth - Jun 14th, 2020
Great value.
Dallas McDaneld - Jun 14th, 2020
As usual PDD has taken care of my order with alacrity. They are always prompt and though they say allow 6-8 weeks it very rarely takes that long to receive my order.
Personal - Jun 13th, 2020
I recently requested a renewal of one of my meds. Not only did it take much longer to get (had to be shipped from another country), but it cost significantly more. I was quite disappointed.
Merchant Response
We do apologize for the price increase. Please note that all our partner dispensaries are currently communicating a temporary increase in shipping costs, and these will be reflected in our prices moving forward. This is to ensure your packages are getting to you as quickly and reliably as possible during this pandemic this is unfortunately something we must do. This increase will go away once operations resume as normal.
Cheryl Thomas - Jun 13th, 2020
I placed an order 3+ months ago. Supposedly my order was shipped April 27th. Still haven't received it. I know things are crazy right now, but this is ridiculous. I was given a tracking number but as of today, it still hasn't bee assigned to a package. I would like to reorder through you folks but the medication is crucial and I'm afraid to reorder through you. I have had to do some substitutions which is causing me some health issues.
Merchant Response
Hi Cheryl, Unfortunately at the time we're currently quoting up to 8 weeks for delivery once an order has been shipped. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Doug Meyer - Jun 13th, 2020
Prices a great deal lower than in U.S. Service and quality is excellent. Not a single issue or late shipment in several years.
Joseph - Jun 13th, 2020
Great service, fast delivery.
Marc - Jun 13th, 2020
Great customer service!