has received the following 53,014 ratings and reviews from actual paying customers.
53,014
4.74 out of 5 stars
| 5 star |
|
43950 |
| 4 star |
|
6559 |
| 3 star |
|
1094 |
| 2 star |
|
548 |
| 1 star |
|
657 |
Sebastian Faro - Jun 24th, 2020
Curtis Stewart - Jun 24th, 2020
Still waiting for my last order to arrive from over two months ago yet I was charged almost immediately- not fair!
Merchant Response
Thank-you for taking the time to leave us a review! Please note that you're order was shipped out May 4th and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
David Nelson - Jun 24th, 2020
You raised your prices on Symbicort and I was forced to get the generic, plus you still don't give any worthwhile loyalty discounts!! But, that said, you do a better job than the U S !!!!
Merchant Response
We do apologize for the price increase. Please note that all our partner dispensaries are currently communicating a temporary increase in shipping costs, and these will be reflected in our prices moving forward. This is to ensure your packages are getting to you as quickly and reliably as possible during this pandemic this is unfortunately something we must do. This increase will go away once operations resume as normal.
Terry - Jun 24th, 2020
Far less expensive but much easier to refill and have the product sent right to your door. The best written warnings and advice, far better than American pharmacies. Quality at a lower price.
Aaron Keene - Jun 24th, 2020
We love doing business with Planet Drugs. The only thing we find discouraging is the delivery time, which is out of your control.
Barb Ahrens - Jun 24th, 2020
shipment just took too long, we had to order an extra 30 day supply to carry us over until we received our order from you. An early notification of the longer shipping time would have been nice we could have ordered earlier. Robert Ahrens
Marcia Hauser - Jun 24th, 2020
Waiting 8 weeks and still no meds have arrived
Merchant Response
Thank you for leaving a review! Please note that your order shipped out May 2nd and we're currently quoting up to 8 weeks for delivery. The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Veronica Pitts - Jun 24th, 2020
I have always received great service from PDD and every order person has been very professional! Thank you for your great service! ?
Zareh Derhagopian - Jun 24th, 2020
Very user friendly and simple. Great customer service
Ray - Jun 24th, 2020