PlanetDrugsDirect.com
has received the following 53,014 ratings and reviews from actual paying customers.
Customer Reviews
53,014
4.74 out of 5 stars
| 5 star |
|
43950 |
| 4 star |
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6559 |
| 3 star |
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1094 |
| 2 star |
|
548 |
| 1 star |
|
657 |
Nancy Haskell - Jul 8th, 2020
Couldn’t be easier. Very responsive and I never have to be without my medication. Also have greater assurances that medication doesn’t contain carcinogens.
Paul Keltner - Jul 8th, 2020
Was 5 star now 1 star rating. Ordered and paid for a drug that was shipped on April 23rd, still waiting 10 weeks plus. It’s replacement was shipped 6 days after it was ordered on July 2nd. PDD said it had tracking unlike the other two shipments. Checked DHL they didn’t have any info on the July 2 shipment shipment. Like I said before this all started back on April 23rd My back up meds for the 1st drug were shipped on June 4th, 8 weeks is July 30th, we will see if it ever arrives. Guessing your company doesn’t consider a diabetic drug life threading. ( I now have 3-90 day shipments in the mail, but none here with me) To add insult to injury I get to pay $15-20 more per prescription and I am getting worse service? Some things just don’t add up. Have your big money CEO get off the golf course and do their job, or just fire the CEO for that matter, because the CEO isn’t doing his/her job anyway. Use that money to better serve your 400,000 customers that expect better service.
Merchant Response
Thank you for expressing your concern! We are sorry to hear about your most recent order with us and apologize for the delay that you have of experienced. Bad service is not a norm for us, nor would we like it to be.
Christine Patterson - Jul 8th, 2020
Would have given a 5 except it took so long this time and you couldn’t track it after a certain point Luckily my dr gave me a sample. It actually did come before the estimated date of delivery tho.
Michael Simons - Jul 8th, 2020
Good customer service, prompt delivery of product, good prices on product.
Jerold P Miller - Jul 8th, 2020
Up until the pandemic, your service and products had been exceptional. I have now, however, been waiting since early May for an order that has still yet to arrive. This may unfortunately force me to find another supplier.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Dwight Daymen - Jul 8th, 2020
Without Planet Drugs Direct I would not be able to afford one of my medications I can literally mean the difference between life and death
AlanDaly - Jul 8th, 2020
Was shipped May 15th. Have not received as of July 8th.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
GoldienDorff - Jul 8th, 2020
I have always had good service from Planet Drugs, and would recommend them to anyone.
Kathy - Jul 8th, 2020
Delivered as promised. Even with additional delivery fee, much better price than in the U.S.
Susan - Jul 8th, 2020
Where is my medicine I ordered in May!
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.