PlanetDrugsDirect.com
has received the following 53,005 ratings and reviews from actual paying customers.
Customer Reviews
53,005
4.73 out of 5 stars
| 5 star |
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43941 |
| 4 star |
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6559 |
| 3 star |
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1094 |
| 2 star |
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548 |
| 1 star |
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657 |
Ted Darnell - Oct 6th, 2020
If it wasn't for the virus I would have given them a 5. But the way it is now I have to reorder before I get the first one my DR. Changed my metacation I had to wait 11 weeks but I did save some money.
Barb - Oct 6th, 2020
Always helpful, pleasant and polite. Order has always arrived on time as promised
Mike - Oct 6th, 2020
Fast and accurate service
Donae Watson - Oct 6th, 2020
Thank you for your excellent customer service, great product as well as prompt delivery system.
Merry H - Oct 6th, 2020
I am thankful for this service! My brand name meds are a fraction of what I would pay in the U.S. and my shipment has always arrived in plenty of time. I have used this pharmacy for several years and I’m very pleased with their customer service!
Happy Customer - Oct 6th, 2020
Wonderful customer service! Always helpful, on time and understanding of needs. A pharmacy you can count on. :)
Ivan Hyland - Oct 6th, 2020
Cynthia Kohles - Oct 6th, 2020
I have not received any of my recent orders. It is taking a very long time to get here.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Boris Briskin - Oct 6th, 2020
I would be fully satisfied the service of Planed Drugs if not arbitrary price changes. For instant the price for my Sevikar HCT was suddenly increase almost twice. Delivery time also unpredictable and it could be from 2 weeks up to 6. Otherwise is valuable company which provides their patients medications that could be much more expensive then for instant USA.
Merchant Response
We do apologize for the price increase. Please note that all our partner dispensaries are currently communicating a temporary increase in shipping costs, and these will be reflected in our prices moving forward. This is to ensure your packages are getting to you as quickly and reliably as possible during this pandemic this is unfortunately something we must do. This increase will go away once operations resume as normal.
Eugene - Oct 6th, 2020
Didn’t receive my pills
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.