Customer Reviews
66,473
4.8 out of 5 stars
| 5 star |
|
58039 |
| 4 star |
|
5890 |
| 3 star |
|
1135 |
| 2 star |
|
540 |
| 1 star |
|
811 |
LOIS KILLINGEER - Dec 15th, 2025
DID NOTTTTT GET ORDER,,,COMPANY ACT AT TIMES THAT IT WAS MY FAULT...ONLY COULD ORDER AND PAY $$$. I COULD GET ANOTHER B UT 6 WEEKS SHIPPING. SOOOO I CAN NOT WAIT FOR A EMERGENCY DELIVERY WHICH DOES NOT HAPPEN IN YOUR SERVICE. SO I WILL HAVE TO CHANGE TO A US COMPANY...I USE TO RECOMMEND YOUR COMPANY TO.. FAMILY & FRIENDS....THIS DRUG IS KEEPING ME ALIVE....CAN NOT WAIT MORE THEN A WEEK, I ALSO HAD A PERSON ON YOUR PHONE I COULD NOT UNDERSTAND HER ENGLISH...ARE YOU STILL AS YOU ONCE WERE THE WAY YOU TREAT PEOPLE?
Merchant Response
Thank you for expressing your concern. We’re truly sorry to hear about your experience and understand how stressful and upsetting this situation must be, especially when it involves medication you rely on. We have forwarded your review to our Loyalty Team so they can look into this further and follow up with you directly. Please know that your feedback is taken seriously, and we genuinely appreciate you bringing this to our attention. Update: We appreciate your patience and for speaking with our loyalty team to have this resolved for you! We look forward in continuing to provide you with great service and savings!
William - Dec 15th, 2025
Vickie Nunez - Dec 15th, 2025
I am very thankful for this pharmacy. The ordering process was made easy by the phone receptionists and I get an email reminder of when to reorder so I don’t run out.
Lynne Ames - Dec 15th, 2025
Great service
Frank C - Dec 15th, 2025
Just placed my second order with PharmStore and my experience is always the same, outstanding! Their service is great, thank you Carl W. for the help.
Nora Rezabek - Dec 15th, 2025
Haven't received my prescription. Tracking number is a dud. Does not work with uses tracking system.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Bill - Dec 15th, 2025
Pharm Sore will be losing a lot of customers. I paid your shipping &handling fees, paid the tarrif &admin fees on an order never received. I will not pay a second time for order never received because it gets held up in customs. My cardiologist tells me to stop business with Pharm Store, and buy local. Tired of waiting for your management to return a phone call. Now how do you expect me to rate your company. Thank you &have a Marvelous Monday.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Donald Griffith - Dec 15th, 2025
Everything has been outstanding.
Terry - Dec 15th, 2025
Great customer service at all interactions. I was disappointed when an order was returned to the pharmacy and subsequently sent back out causing a significant delay without notification. A bit irresponsible given people may need critical meditations. Whenever they don’t get my money for an order I get a call quickly but none when my meds are delayed? Profit over people.
Audrey S - Dec 15th, 2025
It was much faster than I expected. I was more than pleased with the purchase and product. Will use again.