has received the following 21,847 ratings and reviews from actual paying customers.
21,847
4.81 out of 5 stars
| 5 star |
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19315 |
| 4 star |
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1737 |
| 3 star |
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331 |
| 2 star |
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152 |
| 1 star |
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294 |
Ed Richards - May 15th, 2025
Direct Drug is on top of my prescription needs. No worries.
patricia turner - May 14th, 2025
Ordering was easy and everyone was very helpful and willing to go the extra mile. Will order from you again if needed!
Sharon S - May 14th, 2025
Karen K Schwab - May 14th, 2025
Consistent good service & prices.. the next order may be a challenge depending on the Trump tariff!!
Charlene McCabe - May 14th, 2025
The service is excellent! The prescription orders arrive as promised each time. I am so grateful to be able to obtain critical drugs required for my medical issues at a cost that is affordable.
Chris Modrall - May 14th, 2025
Great source for medications! They save me hundreds of dollars every year. They will call and remind me if it's time to refill a prescription. The whole process is simple and doesn't take much time. I would refer anyone to use this pharmacy especially with the way drug companies and pharmacies treat us in the US.
Linda Long - May 14th, 2025
The pharmacy was great and told others about it.
Richard Chabrajez - May 14th, 2025
We are traveling and needed re-orders and address changes. Marilyn S. was great to work with; she made changes and processed our order quickly. It's great to work with a real person, not an A.I. chatbot.
Bob - May 14th, 2025
The system works very nicely. I get an email a when I’m getting close to time to reoder. If I don’t follow up within a few days then I get a phone call to confirm the prescription. Usually within 2 to 3 weeks I receive my prescription.
BURTON STEPHEN MORSE - May 14th, 2025
In the past, I have had no problem with ordering my medications. But this last order ( March 7 ) and a subsequent priority order took 2 months. I think it was because of a significant delay in US Customs, and because the manufacturer does not provide any tracking. So, going forward, how can I be assured of timely delivery? Are you changing your estimate of 4-6 weeks to 8-10 weeks, and if so, why is that happening?
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.