has received the following 21,732 ratings and reviews from actual paying customers.
21,732
4.81 out of 5 stars
| 5 star |
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19213 |
| 4 star |
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1726 |
| 3 star |
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330 |
| 2 star |
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151 |
| 1 star |
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294 |
Jeffrey Carroll - Aug 7th, 2025
Susan Recknagel - Aug 7th, 2025
Very efficient service. Excellent delivery time.
Karen Firmin - Aug 7th, 2025
Very easy to work with!
Patrick Condon - Aug 7th, 2025
Great people and plan to do a lot with you
Helen Dunlevy - Aug 7th, 2025
A drug store you can rely on for fast service and great customer service
Sylvia Leathem - Aug 7th, 2025
The information and service which I received from the pharmacy was excellent and I actually received my RX much faster than I expected!
Richard Hunt - Aug 7th, 2025
Marilyn S was so helpful and pleasant. Thank you for offering this great service at a time when all savings help is needed.
Merchant Response
Thank you for the kind words! We will ensure your compliment is passed on to Marilyn!
Barb - Aug 7th, 2025
Have utilized Drug Mart Direct for one year. Generally receive ordered med within 10 days. Most recent order not received timely, connected company, replacement order initiated. Original order held by FDA. Replacement order received timely at no additional cost. Customer service helpful in correcting issue.
Merchant Response
Thank you for taking the time to leave a review! We’re sorry to hear your original order didn’t arrive, but we appreciate you working with our loyalty team to get it resolved.
David Harrison - Aug 7th, 2025
After two unsuccessful deliveries, one who's tracking number was never entered into the United States Postal Service, the other held by Customs (with a letter delivered from Customs stating the package would be destroyed if I chose not to appeal. The letter also stated I could be held liable for the destruction of the drugs.) After asking if the Eliquis could be shipped through another Customs destination, and ten week wait ( and running out of Eliquis) the Eliquis finally arrived. My cardiologist mentioned that many of his patients are experiencing difficulty receiving their shipments. I also realize Drugmart plays a smaller roll in this and hopefully are trying to remedy the situation. Of course , it's doubtful this review will ever make it through the moderator, bad for their image I do appreciate the possibility of purchasing the Eliquis at a lower cost but the stress level is elevated wondering when/if the shipment will arrive.
Merchant Response
Thank you for taking the time to leave a review! We’re sorry to hear your original order didn’t arrive, but we appreciate you working with our loyalty team to get it resolved.
Linda Houts - Aug 6th, 2025
Courteous and efficient absolutely no complaints.