DrugMartDirect.com
has received the following 21,680 ratings and reviews from actual paying customers.
Customer Reviews
21,680
4.81 out of 5 stars
| 5 star |
|
19173 |
| 4 star |
|
1723 |
| 3 star |
|
327 |
| 2 star |
|
148 |
| 1 star |
|
291 |
John S Callahan - Aug 15th, 2025
Appreciate Drug Mart being so proactive. Nice not to have fire drills in obtaining refills.
Helen Bubenheim - Aug 14th, 2025
No problems with ordering or shipments.
Mona Novosel - Aug 14th, 2025
I am very pleased with the service i have received Thank you
Rolanda Johnson - Aug 14th, 2025
The service was good when I was able to reach this office. Karl W. was very helpful and attentive.
sheldon Feinstein - Aug 14th, 2025
I have been using Drug Mart Direct for years with no problems. I ordered my typical refill and got an email that said they needed to contact me. I spent 30 to 40 minutes on the phone 3 times and no one answered. I sent emails, no response, I tried to use the Chat line it said it was un-available. I'll wait till next Monday and if they are still un-reachable I'll order from one of their competitors
Merchant Response
We apologize due to the high volume in calls we weren't able to answer in time! Feel free to use our chat lines on the main website and even on Facebook! We look forward to hear from you soon!
Mike Cowdrey - Aug 14th, 2025
Drug Mart Direct is VERY efficient, and does a brilliant job of filling & delivering orders.
John Mitchell - Aug 14th, 2025
Excellent customer service. So nice to talk to a real person!!
Cherie - Aug 14th, 2025
I am currently waiting for a "friendly agent" that will answer my call "momentarily" for 55 minutes now and counting!! Not sure if anyone will ever answer. I see no option today for an online chat which I usually do with no problem. Yikes!
Merchant Response
We apologize due to the high volume in calls we weren't able to answer in time! Feel free to use our chat lines on the main website and even on Facebook! We look forward to hear from you soon!
CLW - Aug 14th, 2025
Great pharmacy. Only negative is the extraordinary long wait time if you call
Sam - Aug 14th, 2025
Couldn't be happier with this company. They are very responsive to issues that come up and they are proactive when it comes to alerting you to potential problems with your order.