DrugMartDirect.com
has received the following 22,713 ratings and reviews from actual paying customers.
Customer Reviews
22,713
4.81 out of 5 stars
| 5 star |
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20066 |
| 4 star |
|
1811 |
| 3 star |
|
345 |
| 2 star |
|
160 |
| 1 star |
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313 |
Craig Moesel - Apr 21st, 2020
No one can tell me where my order is? Ordered on 3/13/2020. I've never had a problem with DMD, but their agent cannot even tell me where my order is. This is unacceptable. Bank Draft payments should not be debited until the customer receives what they paid for. I learned my lesson.
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
Terra - Apr 21st, 2020
The price was great! It took a while for shipping, but that was fine too. I wish I could get my insulin from you.
Sally Koslow - Apr 21st, 2020
The person I spoke to was polite but useless. I ordered meds March 19 and they have not only not arrived, but your representative said once the Rx gets to the United States, he couldn't trace it. He had no idea if my Rx would ever arrive. A mess.
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
Larry F - Apr 21st, 2020
Service and prices have been excellent - till now. Last 90 day refill tripled from $53 to $175. Had to move my script to another pharmacy that was still at $53.
john falibota - Apr 21st, 2020
Larry - Apr 21st, 2020
Your prices are great but getting the prescription to you took three weeks. Your response only took three or four days. I wish you would just increase the prices by 3% and accept all credit cards. Open a POBOX in the US then pick up mail once or twice a week or supply pre-addressed envelops with prepaid postage that gets to you in days. Then when you ship include a complementary envelop.
sam mahle - Apr 21st, 2020
as of 4-21 I have not received my order. I took my last pill this morning. Can you check into this please.
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
Anita Perrone - Apr 21st, 2020
I have always been very pleased with Drug Mart Direct. Efficient, correct and timely. Until now. Of the two medications ordered one has been in customs in NYC since 4/1, the other appears never to have left the factory or is still with the shipper. They tout a Norton Shipping guarantee. So far I have received nothing from either in the area of assistance or compensation. Not only have I paid for something that they haven't provided, their "guarantee" appears to be useless. No offer to replace, or compensate even though I now have to purchase these meds here in the USA.
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
james moles - Apr 21st, 2020
I still have not received my drugs and nobody can help me. Can you help me? If I don't get them in time and need to buy them in the US it will be the end of buying rom DrugMartDirect for me and for my wife!
Merchant Response
We sincerely apologize for the delay with receiving your order. Please understand that we are doing all we can to process orders as quickly as possible. At the time you had placed your order, there had been no identified shipping disruptions. However, due to dispensary closures and the decreasing reliability of international mail due to the Coronavirus pandemic, both processing and delivery of orders is delayed.
Mike - Apr 20th, 2020