DrugMartDirect.com
has received the following 22,713 ratings and reviews from actual paying customers.
Customer Reviews
22,713
4.81 out of 5 stars
| 5 star |
|
20066 |
| 4 star |
|
1811 |
| 3 star |
|
345 |
| 2 star |
|
160 |
| 1 star |
|
313 |
Susan goldberg - Jul 6th, 2020
Delivery takes too long Customer service good
Darlene Konenkamp - Jul 5th, 2020
Still happy.
Robert Glossip - Jul 5th, 2020
Great people to work with. They make it so easy!
DE Hill - Jul 5th, 2020
Shipping time is way too long. Almost 2 months and still waiting as of July 5, 2020. You can run out of medications before you get your order.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
steven connor - Jul 5th, 2020
have not received order
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
judith casson - Jul 4th, 2020
time lag with covid-19 was a big issue---over 8 weeks. will re-order in next day or two to avoid same hassle with having to get drugs from another source to fill in.
Allan Folmar - Jul 4th, 2020
Your email eight weeks ago informed me of the shipping of my prescription heart medicine. They have not yet arrived. So I called your Customer Services folks. They were pleasant, but that was about all. What I would like is my heart medicine. Thank you.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
Sandra Burns - Jul 3rd, 2020
Like the ease of ordering, and that you remind me, if I forget. Sad that meds take longer to get, plus they went up and an additional charge for COVID 19. Hope pricing will go back to normal, eventually.
Deanna Cheek - Jul 3rd, 2020
I know that it has been taking longer to receive medication with what the world is going through. One of our orders was shipped on May 11, 2020 and our other order was shipped on May 18, 2020. Today is July 3, 2020 and we haven't received any medications yet.
Merchant Response
Thank-you for taking the time to leave us a review! The COVID-19 pandemic has wreaked havoc on global supply chains, logistics and has created processing delays. Although our organization was impacted in many ways, we can confirm that the vast majority of customers have received their orders placed during the pandemic – albeit with longer than normal shipping time frames. We are staying on top of government regulations in each of the jurisdictions we conduct business in and believe that our service has been restored to normal with very few exceptions.
Steven Gagner - Jul 3rd, 2020
Very good service.