has received the following 21,629 ratings and reviews from actual paying customers.
21,629
4.81 out of 5 stars
| 5 star |
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19125 |
| 4 star |
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1720 |
| 3 star |
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327 |
| 2 star |
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148 |
| 1 star |
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291 |
Jona - Sep 21st, 2025
My price more than doubled this last reorder. 😕
Merchant Response
With U.S. import changes started on August 29, 2025 (removing the exemption for goods under $800), some orders may see higher costs, longer shipping times, or limited availability. Because of this and higher volumes, price match is temporarily paused, but we’ll keep working to bring you the best prices we can.
S Vollbrecht - Sep 21st, 2025
Placed my order in August. Medication was out of stock for a few weeks. When I received the call that it was in stock again and would now be sent to me, I was told that I would have to pay an additional $5 fee for the presumed extra cost for mailing. I was not told of this fee when I originally placed my order. It was not my fault that the Order was delayed. I should not have been charged the extra $5. I have been a customer for many, many years, but now, going forward, I may not be as loyal to Drug Mart Direct.
Merchant Response
Thank you for expressing your concern! We have forwarded your review to our Loyalty Team so they can look into it and follow up with you.
K Arthur - Sep 21st, 2025
They make it wasy to save money on prescriptions.
Keith Davidson - Sep 21st, 2025
Debora Miller - Sep 21st, 2025
Very happy using DrugMartDirect
Samantha - Sep 21st, 2025
Customer service has been outstanding, particularly when US Customs makes life a lot more complicated. Have complete faith in this company and the products we get from them.
michele K chernay - Sep 20th, 2025
Representative Raymond was very helpful and professional. I am still awaiting receipt of my order.
Stokes Hunter - Sep 20th, 2025
David Malczewski - Sep 20th, 2025
So satisfied with all the staff I’ve talked to in getting my meds from Canada. Great job folks!
Rose - Sep 20th, 2025
Always excellent service!