DrugMartDirect.com
has received the following 21,584 ratings and reviews from actual paying customers.
Customer Reviews
21,584
4.81 out of 5 stars
| 5 star |
|
19083 |
| 4 star |
|
1717 |
| 3 star |
|
327 |
| 2 star |
|
148 |
| 1 star |
|
291 |
Dianne Johnson - Dec 28th, 2025
The only complaint is the slowness in delivery. Customer service is great. Deliveries are not as good.
Elenterio a Boni - Dec 28th, 2025
Great company
Terry Welborn - Dec 28th, 2025
Frank S - Dec 28th, 2025
I have been getting prescriptions from Drug Mart Direct since 2019. Besides their exceptional prices their service is outstanding. I have recommended them to several friends and relatives.
Linda Rollins - Dec 28th, 2025
Everyone has always been so professional, helpful and fulfilled my requests and expectations! I am grateful for this service!!
Eileen Perez - Dec 27th, 2025
Through my insurance company my prescription was $460.00 every three months. With drug art it is only $70.00 every three months. They ship in a timely fashion and everything is perfect. This has saved me so much money and I truly appreciate it!
Sherry Owens - Dec 26th, 2025
Great service and communication. Also, prompt delivery. Thank you
Shirley Xavier - Dec 26th, 2025
Top Notch. A1. 5 ☆☆☆☆☆ After Mr. Trump illegally imposed his tariffs, Drug Mart Mirect worked even more efficiently than ever before and i got my prescriptio In a timely manner.
Kenneth Brown - Dec 26th, 2025
The customer service system sucks. Once you get a person on the line, things usually go pretty well. Some of the reps have such a strong accent that it is very difficult for this old southern gentleman to understand. Try having someone who is "English first" in their language. The main problem is getting to that person. The last time I called in, I had to wait 20 minutes for a person to answer. If the prescription I was calling about was not so important, I would have given up long before I got a person on the line. Your "online" service is probably very self explanatory, and easy, for younger, more technically inclined, people. At my age, I have very limited online skills. That is why I need a person to take my order. Even though my prescriptions are very important to me, the next time I have to wait on hold over 10 minutes to visit with a rep, I will be cancelling my service with you, and moving my business to another Canadian import company. Hire more people.
Merchant Response
Thank you for sharing your feedback. We understand how important it is to speak with a representative, especially when it comes to essential prescriptions, and we’re sorry for the long wait times you experienced. As an international service, our team includes representatives from diverse backgrounds, and we’re actively working to improve call accessibility and support. We appreciate your patience and value your business.
Ron Cornilles - Dec 26th, 2025
Fast and dependable.